Presenter Information

Liberty University

Location

Williams Stadium

Event Website

https://www.liberty.edu/business/sport-leadership/

Start Date

27-10-2025 1:00 PM

End Date

28-10-2025 2:00 PM

Description

This study explores food and beverage employee turnover rates within sport venues in New York City. The topic holds public interest due to the documented correlation between guest satisfaction and employee satisfaction. It is ethical and feasible, focusing on real-world management challenges in the hospitality industry. By narrowing the scope to a specific population, the study aims to provide actionable insights into employee retention in a post-Covid landscape.

Comments

Sarah Thomas, Rachel Kapp, & Andrea Marcella

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Oct 27th, 1:00 PM Oct 28th, 2:00 PM

High Turnover on the Menu - Understanding Post-Covid Employee Retention Rates Within Public Assembly Venues in New York City

Williams Stadium

This study explores food and beverage employee turnover rates within sport venues in New York City. The topic holds public interest due to the documented correlation between guest satisfaction and employee satisfaction. It is ethical and feasible, focusing on real-world management challenges in the hospitality industry. By narrowing the scope to a specific population, the study aims to provide actionable insights into employee retention in a post-Covid landscape.

https://digitalcommons.liberty.edu/sport-leadership/Presentations/2025/10

 

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