Abstract
The following research concept was selected to examine the role and impact emotional intelligence has in conjunction with the challenges leaders face in reaching mission objectives. These roles and aspects were examined within the context of the United States Coast Guard, specifically how that plays out within both enlisted and officer leadership. The participants were grouped into three categories: junior enlisted personnel, senior enlisted personnel, and officers of various types of commissions. Many similarities were established based on categorization. For example, junior enlisted members largely favored teamwork, while officers largely felt unsupported and unempowered over the course of their careers. However, throughout the interviews and surveys, most participants emphasized the preference of supervisors getting to know their subordinates on a personal level, and how such an approach enriches the professional environment. The primary qualitative method used was one-on-one interviews. 12 Coast Guard members were asked questions based on their experiences with leadership, emotional intelligence, and empowerment as experienced throughout their careers. Surveys, the secondary qualitative method, engaged 15 Coast Guard members. Overall, themes were established between the groupings, specifically the clear differences of experience based on periods of longevity within the organization. Emotionally intelligent behavior in supervisors was viewed as common and expected with members of under five years of service. This expectation contrasted sharply with more senior personnel, who had no presuppositions regarding such behavioral characteristics in leadership.
Recommended Citation
Limongelli, Angelique
()
"Exploring the Role of Emotional Intelligence Within Effective Leadership and Employee Empowerment,"
Journal of Fundamental & Applied Business Research: Vol. 4, Article 5.
Available at:
https://digitalcommons.liberty.edu/jbr/vol4/iss1/5