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Abstract

This applied research was conducted to fill a gap in knowledge between research studies that show how financial stress can impact productivity and the use of employee financial wellness programs (EFWPs) as an opportunity to promote financial well-being. The research used a single case study design. A research question and three sub-questions were drawn to provide a basis for inquiry to attempt to answer how EFWPs play a role within the workplace and how they relate to productivity and morale. A conceptual research framework was created to define the problem’s clear conditions and determine how this case study was connected to current literature. The case study used two data collection methods. In-person interviews were the primary method, and questionnaire surveys were the secondary method. The in-depth single case study was conducted with a 6-week timeframe. This applied research study contributes to existing research on employee financial wellness programs and their impact on employee well-being and productivity. This research also provides new insights into employee perceptions of financial wellness benefits and program accessibility, as well as deficits in the organization’s communication strategies. The study showed that participants were strongly aware of their employer having EFWPs. The results found that EFWPs may increase organizational morale due to employees expressing a favorable outlook on their workplace. Still, employees admitted to being uninformed about how to access information easily. The findings show that the specific problem within this organization is the ineffective promotion of EFWP benefits, which could lead to inefficiencies in active participation in EFWPs.

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