Date

5-20-2026

Department

School of Behavioral Sciences

Degree

Doctor of Philosophy in Psychology (PhD)

Chair

Patrick Slowinski

Keywords

gefranco@liberty.edu

Disciplines

Psychology

Abstract

Workplace safety remains a concern in municipal environments, where time and resource constraints limit training. This phenomenological study involved an examination of municipal employees’ experiences with safety coaching and how these experiences influenced the transfer of safety knowledge into daily work practice. Transfer of training theory, social cognitive theory, and transformational leadership theory were the theoretical foundations for this study.

The researcher conducted semi-structured virtual interviews with 15 participants. Data analysis followed Moustakas’ (1984) phenomenological approach. The methodological process involved bracketing, horizontalization, clustering into themes, textural and structural descriptions and essence description. The researcher clustered the thematic findings into seven themes: shift from compliance to internalization, psychological safety and trust, emotional influence on learning, reflective awareness, relational impact on safety culture, contextual barriers, and perceived behavioral change. The qualitative findings indicated a relationship between safety coaching and intrinsic motivation, reflective thinking, and improved safety behavior when conducted in a psychologically safe environment, while variability in coaching quality and organizational constraints hindered effectiveness. The findings of this study contribute to research literature on safety coaching by framing it as a worker-centered, multidimensional intervention influencing both knowledge transfer and organizational culture. Interestingly, despite participant representation across different continents, the data indicated consistent patterns, including comparable organizational constraints and similar evaluations of factors associated with effective coaching.

Included in

Psychology Commons

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