Date

4-7-2026

Department

School of Education

Degree

Doctor of Philosophy in Higher Education Administration (PhD)

Chair

KristyAnn Motte

Keywords

peer tutoring, higher education, online, self-efficacy, student success, student retention

Disciplines

Higher Education | Online and Distance Education

Abstract

The purpose of this instrumental case study was to identify the impact of online peer tutoring on students’ perceptions of their success for students who participated in online peer tutoring at Summit Faith University (a pseudonym used for this research). This research was grounded in Bandura’s self-efficacy theory, which provided a comprehensive framework for examining the factors influencing the effectiveness of peer tutoring among students. This study answered three research questions: How do online students use peer tutoring at Summit Faith University, how does online peer tutoring at Summit Faith University shape students’ perceptions of their success at Summit Faith University, and how do online students at Summit Faith University use their peer tutoring experiences in courses that do not have embedded tutoring in place? Qualitative data were collected from 10 student volunteers at a university’s online supplemental instruction department through journaling prompts, individual interviews, and focus groups. The collected data were coded and analyzed, yielding four themes: experience, success, interaction, and extension.

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