Date

4-7-2026

Department

Graduate School of Business

Degree

Doctor of Philosophy in Business Administration (PhD)

Chair

Gene Sullivan

Keywords

recognition, rewards, support, employee perspective, healthcare

Disciplines

Business

Abstract

This qualitative study, grounded in a constructivist research paradigm, explored how enhancing recognition and reward systems within a healthcare organization improved employee morale, retention, and overall organizational success. Guided by a flexible research design, the study sought to understand the lived experiences of healthcare professionals and how they perceived recognition within their organizational environments. Data were collected through in-depth interviews with 25 to 30 participants, allowing for rich, contextualized insights into how recognition practices influenced motivation, engagement, and commitment. By examining participants’ subjective interpretations and shared meanings, the research illuminated how recognition and reward systems were experienced in practice and how intentional enhancements strengthened workforce stability and organizational performance in the healthcare sector. Although situated within healthcare, the outcomes demonstrated broader applicability, suggesting that organizations across industries could leverage intentional recognition practices to improve employee morale, retention, and overall organizational effectiveness.

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Business Commons

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