Date

3-10-2026

Department

Graduate School of Business

Degree

Doctor of Philosophy in Organization and Management (PhD)

Chair

William Adams

Keywords

Leadership, Toxic Leadership, Abusive Leadership, Dysfunctional Leadership

Disciplines

Business

Abstract

Toxic leadership in organizations can negatively affect employee well-being, productivity, performance, motivation, and potentially the organization’s brand reputation. This flexible qualitative study, utilizing multiple case studies, explored the causes and effects of toxic leadership within the DJ Construction Company to identify how abusive supervision, emotional strain, dysfunctional leadership behaviors, and employee coping mechanisms collectively affect employees and the organization. This study employed semi-structured interviews with 25 participants and surveys completed by 31 participants representing diverse roles within the company. Data were analyzed using thematic coding, frequency counts, and cross-theme comparison to gain a better understanding of both the frequency and depth of toxic leadership behaviors and how they affected participants and the organization as a whole. Four major themes emerged from the analysis, including abusive supervision and its direct effects on performance, emotional and psychological strain impacting job satisfaction, leadership style and organizational reputation, and coping and retention in a toxic environment. The results suggested that abusive leadership is detrimental to both employees and the organization while creating barriers to transparency, fairness, and accountability. The practical implications of this study include the need for effective leadership development programs, whistleblower protections, and policy reforms aimed at fostering fairness, accountability, and employee well-being. This study further reinforces the need for organizations to recognize, assess, and mitigate toxic leadership behaviors to improve workplace culture and help employees and the firm to succeed.

Included in

Business Commons

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