Date

1-14-2026

Department

School of Communication and the Arts

Degree

Doctor of Philosophy in Communication (PhD)

Chair

Allison Brake

Keywords

social support theory, social penetration theory, well-being, college students, academic success

Disciplines

Communication | Higher Education

Abstract

College students often encounter academic and personal challenges that lead to stress, anxiety, and feelings of isolation. These challenges can feel burdensome, making it difficult for them to determine the best course of action for the issues they face. They frequently experience difficulties in managing the demands of college. Given these challenges, a potential solution for their anxiety and stress is social support through supportive communication from friends, instructors, and others at the college or university. Guided by social support theory and social penetration theory and employing a quantitative methodology, the research examined the impact of supportive communication on college students’ academic success and quality of life within a classroom setting. The two areas of focus are communication between instructors and students, and the support students receive from family and friends. The participants included diverse college students from both university and community college settings across the United States, spanning various academic disciplines, ages, ethnicities, and living situations. The study illustrated how communication styles, encouragement, and feedback contributed to students’ academic performance, motivation, and overall quality of life. College students and their peers require learning environments that foster communication styles that support their education and overall well-being. The data was analyzed using statistical techniques such as regression and correlation. The analysis highlights the importance of social support in the classroom from instructors to students. The research will assist instructors and higher education institutions in incorporating and promoting a more positive, supportive learning atmosphere.

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