Date

12-4-2025

Department

School of Education

Degree

Doctor of Philosophy in Higher Education Administration (PhD)

Chair

Eric Lovik

Keywords

Communication orientation, assertiveness, responsiveness, leadership styles, higher education, Jamaica

Disciplines

Educational Leadership | Higher Education

Abstract

This quantitative study examined the extent to which faculty leadership styles, gender, and years of experience predict teacher communication orientation, specifically assertiveness (TCO-A) and responsiveness (TCO-R), among higher educational institutions in Jamaica. Grounded in communication theory and leadership frameworks, the study explored how faculty leadership express themselves and respond to others. Data were collected from 216 faculty members using the Multifactor Leadership Questionnaire (MLQ) and the Sociocommunicative Orientation Scale (SCO). Descriptive analyses indicated that participants’ mean responsiveness scores were slightly higher than assertiveness scores across all years-of-experience categories, with many displaying traits consistent with an “Amiable” to “Expressive” communication profile (high responsiveness and moderate/high assertiveness). Multiple regression analyses revealed that leadership styles, gender, and years of experience did not predict assertiveness or responsiveness. Transformational leadership exhibited stronger, although non-significant, relationship with responsiveness than with assertiveness. These findings suggest that communication behaviors may be more strongly influenced by personality or institutional culture than by leadership style or demographics. The study addresses a regional gap in Caribbean higher education research and demonstrates the applicability of the MLQ and SCO instruments. Practically, the results highlight the importance of leadership development programs that foster responsive communication. Future research should employ mixed-methods designs, consider categorical communication profiles, and include cross-cultural comparisons to further explore the interplay between leadership, teacher communication orientation, and educational effectiveness.

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