Date
9-25-2025
Department
School of Behavioral Sciences
Degree
Doctor of Philosophy in Psychology (PhD)
Chair
Sarah Spiridigliozzi
Keywords
post-COVID, remote work, generational theory, generational differences, work values, millennials
Disciplines
Psychology
Recommended Citation
Alexander, Rhys Morgan, "Working with Different Generations in the Post-COVID Remote Workplace: The Millennial Perspective" (2025). Doctoral Dissertations and Projects. 7480.
https://digitalcommons.liberty.edu/doctoral/7480
Abstract
Generational theory proposes that generations are inherently different from one another based on the events that occur within their lifetimes at various developmental stages. These differences have been studied in many contexts, including within the work environment. As older generations continue to remain employed, and with the shift to remote work post-COVID 19, this topic remains an important concentration for developmental and organizational researchers. The differences between generations have been found to impact on job satisfaction and general work value priorities to varying degrees. Based on this, a literature review was conducted followed by a phenomenological, interview-based study to explore these differences. The focus was narrowed to the millennial perspective on working with different generations in the post-COVID remote work environment, due to participation in the recruitment survey. Findings included six main themes related to work values including flexibility, integrity, collaboration, empathy, trust, and digitalization to reflect the millennial perspective. These findings echoed existing theory and literature and expanded these concepts to the remote workplace. In addition, implications for future research on the younger generations as well as practical applications for people managers and leadership relative to remote work were explored.