Date

5-1-2025

Department

Graduate School of Business

Degree

Doctor of Philosophy in Organization and Management (PhD)

Chair

John Paul Churchill

Keywords

micromanagement, turnover intention, telework environment

Disciplines

Business

Abstract

The existing literature extensively documents the prevalence of micromanagement in traditional organizational structures. However, there is a notable gap in research regarding its impact on daily operations within non-traditional work environments, such as hybrid and remote settings. The purpose of this study was to examine the relationship between micromanagement and turnover intention in these evolving workplace models. A sample of 25 participants who had experienced micromanagement in hybrid and remote work environments was selected for this study, with no additional selection criteria imposed. Findings indicated that 24 participants experienced declines in morale, directly contributing to increased turnover intention. Furthermore, financial incentives, such as salary increases or compensated time off, did not serve as effective retention strategies. Notably, participants reported that the detrimental effects of micromanagement were so severe that they would voluntarily leave the organization despite monetary incentives. While effective leadership was found to have some mitigating influence on micromanagement behaviors, this outcome was often temporary, as micromanagers tended to revert to their original managerial styles in the absence of effective leaders. The findings suggest that the most viable strategy for reducing the negative consequences of micromanagement and improving retention is the reassignment of employees to different departments, thereby removing them from direct exposure to micromanagers.

Download

Included in

Business Commons

Share

COinS