Date

11-13-2024

Department

Helms School of Government

Degree

Doctor of Philosophy in Criminal Justice (PhD)

Chair

John Bentley

Keywords

communication, law enforcement, interoperability, active shootings, multijurisdictional

Disciplines

Communication

Abstract

The purpose of this exploratory-descriptive qualitative study was to investigate how law enforcement officers communicate during active shooting incidents. The study used Ferrell’s Human Factors theory (1997) and the Human Factors Analysis and Classification System (HFACS) as the theoretical and conceptual framework. Data collection methods included 11 oral narratives, 11 individual semi-structured interviews, and 12 open-ended questionnaires, involving a total of 12 participants. The study followed the Exploratory-Descriptive Qualitative design proposed by Hunter et al. (2018). The interview and questionnaire data were analyzed using Braun and Clarke’s thematic analysis and the HFACS to identify major themes, while the narrative data was analyzed using story structure analysis and commonalities coding.

Included in

Communication Commons

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