Date

5-22-2024

Department

School of Behavioral Sciences

Degree

Doctor of Philosophy in Psychology (PhD)

Chair

Kate Andrews

Keywords

COVID-19, Mental Health, Job Satisfaction, Burnout, Intent to Leave

Disciplines

Psychology

Abstract

The COVID-19 disease emerged in December 2019 and created a worldwide pandemic. As the COVID-19 virus spread, healthcare workers faced increased workloads and burnout due to increased stress. With a current abundance of research to better understand how the pandemic affected healthcare workers, minimal research has been conducted to investigate the effects on mental health workers. It is imperative to better understand how the consequences of the pandemic affected mental health workers due to their importance in supporting the mental well-being of our communities. This study focused on how the COVID-19 pandemic influenced job satisfaction, burnout syndrome, and intent to leave in mental health workers before and after the first 3 years of the COVID-19 pandemic. Using an online survey format on JotForm, 103 mental health professionals completed an online survey to measure job satisfaction, burnout syndrome, and intent to leave before and after the first 3 years of the COVID-19 pandemic. The results of the one-way repeated measures MANOVA showed a statistically significant difference in levels of job satisfaction, burnout syndrome, and intent to leave before and after the first 3 years of the COVID-19 pandemic. Results of the multiple linear regression indicated the COVID-19 pandemic did not act as a significant moderator for the relationship between job satisfaction and intent to leave, but did for the relationship between burnout and intent to leave. Implications encourage increased support for mental health workers because of the pandemic. Recommendations for future research are continued efforts in studying how the COVID-19 pandemic affects mental health employees, as well as other professions.

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