Date
5-22-2024
Department
School of Behavioral Sciences
Degree
Doctor of Philosophy in Psychology (PhD)
Chair
Gilbert Franco
Keywords
Conscientiousness, Job Performance, Retention, Religiosity
Disciplines
Psychology
Recommended Citation
Scott, Arsenio, "Conscientiousness Personality Trait on Job Performance and Retention of Public Service Employees" (2024). Doctoral Dissertations and Projects. 5666.
https://digitalcommons.liberty.edu/doctoral/5666
Abstract
Retention of federal employees is vital to the structure of our society in the United States. Keeping the workforce sufficiently staffed with high-performing individuals is necessary to maintain a key component of our strong nation. This research study delves into the conscientiousness personality trait to further understand the impact that this trait may have on the federal workforce. Current research focuses on the conscientiousness trait concerning the job performance of employees. However, the current literature lacks explicit depth on the federal workforce, and this study focuses on that demographic. This quantitative study seeks to fill gaps within the literature by better understanding the relationships of the conscientiousness personality trait measured with the Big Five Inventory (BFI), the retention of personnel guided by data from the Turnover Intention Scale (TIS), job performance of employees guided by the data from the performance appraisals of federal employees, religiosity measured with the Duke University Religion (DUREL) Index and the personal resources of employees measured with the Personal Resource Questionnaire (PRQ85). This study found a positive correlation between conscientiousness and job performance. Additionally, a positive correlation was found between intrinsic religiosity and retention and non-organizational religiosity and retention. Implications for organizations to better understand the needs of employees in the workforce are essential as this study finds that employees may be more equipped to leave their organization.