Date
5-16-2024
Department
School of Behavioral Sciences
Degree
Doctor of Philosophy in Psychology (PhD)
Chair
Jerry Green
Keywords
Mindfulness, Email, Quality, Quality, Tone, Stress
Disciplines
Psychology
Recommended Citation
Snook, Jacqueline Christine, "Exploring the Relationship Between Perception of Mindfulness in Email Communication and Employee Stress" (2024). Doctoral Dissertations and Projects. 5582.
https://digitalcommons.liberty.edu/doctoral/5582
Abstract
The purpose of this quantitative study was to investigate the relationship between the perception of leadership mindfulness with email communication and employee stress. Foundational to this research was the theoretical basis of the Job Demands Resource model, the Buddhist philosophy of mindfulness, and the Bible. The framework provided a necessary structure for investigating the application of mindfulness to organizational behavior in terms of email communication practices. The study was conducted using a sample of 69 participants. The participants responded to a 33-item Likert inventory through Survey Monkey. Reliability was assessed to determine the consistency and trustworthiness of each item for the inventory. Two research questions were evaluated using a Pearson’s r correlation. Research question 1 sought to understand the relationship between the perception of leadership mindfulness in email communication, specifically email quantity, email quality, and tone. The results indicated no significant correlation between the perception of leadership mindfulness and email quantity. However, a significant positive correlation between the perception of leadership mindfulness and email quality and email tone was found. Research question 2 sought to determine the relationship between the perception of leadership mindfulness in email communication and employee stress. The results indicated a significant positive correlation between the two variables. The results should be viewed with caution as other factors may also result in employee stress which are not explained through the perception of leadership mindfulness in communication. The findings indicate that the perception of leadership mindfulness is related to employee stress and email communication practices. The Bible teaches that people should be cognizant of how their actions affect others and should bring God glory.
