Date

5-16-2024

Department

Helms School of Government

Degree

Doctor of Philosophy

Chair

Lonnie Brinson

Keywords

Public Administration, Federal Employee Viewpoint Survey, FEVS, Correlation, Quantitative, Leadership, Organization Satisfaction, Intent To Leave

Disciplines

Public Affairs, Public Policy and Public Administration

Abstract

The purpose of this study is to identify the satisfaction levels within the Department of Defense (DOD) of Hispanic, Latino, or Spanish (HLS) employees. The Office of Personnel Management's (OPM) 2020 Federal Employee Viewpoint Survey (FEVS) is used to identify the perspectives and attitudes of HLS employees as they pertain to organizational and leadership satisfaction. These perspectives are conceptualized using the Leader-Member Exchange (LMX) theory, which points to the relationships among these workplace actors as a principal characteristic of workplace satisfaction and intentions to leave an organization. The sample size acquired from the 2020 FEVS, administered from September 16th, 2020, to October 28th, 2020, includes 12,854 permanent, active, and non-seasonal HLS employees employed as of August 31st, 2019. The dataset acquired from OPM was examined using SPSS 29, which included data analysis using a quantitative methodology and a non-experimental correlational research design. Data analysis shows a positive correlation between leadership, organizational satisfaction, and intent to leave. The implications, future research, and discussion are addressed in the context of the public administration field.

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