Date
2-29-2024
Department
Rawlings School of Divinity
Degree
Doctor of Ministry (DMin)
Chair
Jonathan Sullivan
Keywords
crisis prevention, crisis intervention, crisis post-intervention, stabilization, normalization, peer support
Disciplines
Counseling
Recommended Citation
Eaton, Kevin H., "Crisis Management and Peer Support" (2024). Doctoral Dissertations and Projects. 5235.
https://digitalcommons.liberty.edu/doctoral/5235
Abstract
This mixed-methods Doctor of Ministry Research Project examined peers’ roles during crisis management situations and sought to improve their knowledge, skills, readiness, and confidence during crises. Peers are often the first to see precursors of a crisis or are the first present when a crisis ensues. This was true in the ministry context of a United States Army Reserve unit. A training program was developed to equip participants on crisis precursor identification, prevention, intervention, stabilization, post-intervention, and normalization concepts and techniques. Additionally, ethical consideration, professional resources, and resiliency concepts were trained. The concepts were delivered via an online web-based platform for asynchronous participation. The twelve participants reported improved confidence and knowledge of the presented topics. The participants reported that they better understood how to manage the crisis management cycle and were more confident aiding peers in crisis. The research results improved the local ministry context’s crisis management support and can be applied in other contexts.