Date
12-19-2023
Department
School of Behavioral Sciences
Degree
Doctor of Philosophy in Psychology (PhD)
Chair
Jerry Green
Keywords
Spirituality, resilience, engagement, perceived organizational support, nonprofit, faith-based
Disciplines
Psychology
Recommended Citation
Webb, Beverly, "Worker Engagement in Faith-Based Nonprofit Organizations: The Roles of Spirituality, Resilience, and Perceived Organizational Support for Engaging the Workforce" (2023). Doctoral Dissertations and Projects. 5119.
https://digitalcommons.liberty.edu/doctoral/5119
Abstract
Nonprofit organizations rely heavily upon volunteerism and skilled employees willing to accept lower salaries to accomplish an organization's mission. Limited funding and surging needs in the nonprofit sector require a greater understanding of engaged workers to fully engage the workforce, where losses for nonengaged workers were estimated in the trillions globally. Research has supported the influence of spirituality, resilience, or perceived organizational support on worker engagement in for-profit and nonprofit organizations in varied settings. This study examined the relationships between spirituality, resilience, perceived organizational support, and worker engagement in Christian faith-based nonprofit organizations. Data was collected from two Christian faith-based nonprofit organizations headquartered in the United States with humanitarian efforts locally and abroad. Hodge’s (2003) Intrinsic Spirituality Scale (ISS), Connor and Davidson’s (2003) Resilience Scale (CD-RISC-10) (Davidson, 2023), Eisenberger et al.’s (2020) Survey of Perceived Organizational Support (SPOS-10), and Houle et al.’s (2022) Job Engagement Scale (JES9) were used to capture the data. While the results of the multiple regression analysis were significant, R2 = .16, adjusted R2 = .13, F(3, 83) = 5.12, p = .003, the model did not predict the influence of spirituality, resilience, or perceived organizational support on worker engagement because 87% of the variance was unexplained. The study added to the body of literature on worker engagement in Christian faith-based nonprofit organizations where research was lacking while also informing faith-based nonprofit organizations of the need for continued research.