Date

6-2022

Department

Graduate School of Business

Degree

Doctor of Business Administration (DBA)

Chair

Kimberly Anthony

Keywords

Performance Management, Motivation, Leadership, Bias

Disciplines

Business | Human Resources Management

Abstract

The effectiveness of performance appraisals concerning employee motivation and organizational outcomes has had a prominent presence in research over the years due to concerns about how failed appraisal processes hinder performance improvement, human resource functions, and corporate objectives. How employees perceive the review process plays a significant role in whether or not the method will deliver the intended motivators, such as feedback and job satisfaction. This study will focus on how perceptions of bias influence an employee’s drive to perform in the future among Certified Nursing Assistants (CNAs) within three Promedica skilled nursing facilities in Pittsburgh, Pennsylvania.

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