Date

12-2018

Department

Graduate School of Business

Degree

Doctor of Business Administration (DBA)

Chair

Eric Richardson

Keywords

Job Satisfaction, Leadership Style, Healthcare Organization, Pittsburgh MSA

Disciplines

Business | Leadership Studies

Abstract

Healthcare worker jobs, particularly in the nursing profession, are among the fastest growing occupations in the United States. However, the nursing field is overwhelmed with an aging workforce, low morale, ineffective leadership practices, employee dissatisfaction, and increased worker turnover. Healthcare organizations have witnessed an increase in employee job dissatisfaction amongst nurses, which ultimately has led to increased employment turnover among other negative consequences such as lack of organizational commitment, absenteeism, reduced patient care, and disgruntled employees. This quantitative, nonexperimental, correlational research examined the relationship between perceived Registered Nurse (RN) job satisfaction and leadership styles in the Pittsburgh Metropolitan Statistical Area (MSA). The results of this research supports earlier research and demonstrates a statistically significant positive relationship existing between perceived job satisfaction and leadership style in the Pittsburgh MSA. The results may serve beneficial to healthcare organization leaders for influencing employee leadership development programs, individualized professional coaching, and consulting processes targeted at increasing retention, reducing turnover, and improved patient healthcare.

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