Location
Williams Stadium
Event Website
https://www.liberty.edu/business/sport-leadership/
Start Date
27-10-2025 1:00 PM
End Date
28-10-2025 2:00 PM
Description
Our topic focuses on guest satisfaction with the increasing use of AI in hospitality. The article “A.I. The Rise of Artificial Intelligence” shows how AI improves guest satisfaction and their overall experience. The Sphere in Las Vegas uses AI heavily in large-scale events, making it an ideal focus. We will use surveys and interviews with guests that could provide insight into satisfaction with AI (Figure 1). The questions we would use only gather opinions, staying within ethical standards. Focusing on one venue keeps the proposal manageable while offering valuable insight into how guests perceive AI in hospitality and tourism.
Included in
AI in Hospitality - Guest Satisfaction with Humanoid Robot (Aura) at the Las Vegas Sphere
Williams Stadium
Our topic focuses on guest satisfaction with the increasing use of AI in hospitality. The article “A.I. The Rise of Artificial Intelligence” shows how AI improves guest satisfaction and their overall experience. The Sphere in Las Vegas uses AI heavily in large-scale events, making it an ideal focus. We will use surveys and interviews with guests that could provide insight into satisfaction with AI (Figure 1). The questions we would use only gather opinions, staying within ethical standards. Focusing on one venue keeps the proposal manageable while offering valuable insight into how guests perceive AI in hospitality and tourism.
https://digitalcommons.liberty.edu/sport-leadership/Presentations/2025/2
Comments
Jessie Zealand, Evelyn Edwards, Ashlyn McKee, & Lydia Wagner