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Poster - Textual or Investigative

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Is there a means by which collaborative communication between Unlicensed Assistive Personnel (UAPs) and Registered Nurses (RNs) can be effectively facilitated? There has been a noticeable decline in the effectiveness of delegation and interpersonal accountability between nurses and UAPs. Conversely, there has been a decrease in patient engagement in activities of daily living. This may contribute to hospital-acquired pressure injuries, falls, catheter-associated urinary tract infections, central line associated blood stream infections, prolonged hospitalizations, and the need for post-acute rehabilitation. Communication breakdowns are identified as contributors to medical malpractice, emphasizing their pivotal role in patient outcomes. The influence of social media and technology on communication dynamics is explored, highlighting a potential compromise in communication with increased social media use. The relevance of social media in nursing is apparent because of demographic shifts, with an aging nursing population and a negative correlation between age and social media engagement among nurses. While using the Whittemore and Knalf integrative review methodology, twenty articles were reviewed and ten met the rigor of good and high-quality qualitative and quantitative studies defined by Appendix D of Johns Hopkins Nursing Evidence-Based Practice. Ten articles were included in this literature review. It was found that challenges in the nurse-UAP relationship include inadequate education on delegation, unmet expectations, and reluctance to delegate to senior UAPs. Differences in scope of practice between nurses and UAPs impact teamwork perceptions, emphasizing the importance of effective collaboration. Communication and mutual trust emerge as crucial factors in fostering positive nurse-UAP relationships, calling for the need of improved education on delegation and enhanced communication strategies. The implications of this study pertain to patient safety and effective teamwork among healthcare professionals.

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Apr 15th, 12:00 PM

Communication Challenges in Nursing: Delegation, Accountability, and Technology Impact: An Integrated Literature Review

Poster - Textual or Investigative

Is there a means by which collaborative communication between Unlicensed Assistive Personnel (UAPs) and Registered Nurses (RNs) can be effectively facilitated? There has been a noticeable decline in the effectiveness of delegation and interpersonal accountability between nurses and UAPs. Conversely, there has been a decrease in patient engagement in activities of daily living. This may contribute to hospital-acquired pressure injuries, falls, catheter-associated urinary tract infections, central line associated blood stream infections, prolonged hospitalizations, and the need for post-acute rehabilitation. Communication breakdowns are identified as contributors to medical malpractice, emphasizing their pivotal role in patient outcomes. The influence of social media and technology on communication dynamics is explored, highlighting a potential compromise in communication with increased social media use. The relevance of social media in nursing is apparent because of demographic shifts, with an aging nursing population and a negative correlation between age and social media engagement among nurses. While using the Whittemore and Knalf integrative review methodology, twenty articles were reviewed and ten met the rigor of good and high-quality qualitative and quantitative studies defined by Appendix D of Johns Hopkins Nursing Evidence-Based Practice. Ten articles were included in this literature review. It was found that challenges in the nurse-UAP relationship include inadequate education on delegation, unmet expectations, and reluctance to delegate to senior UAPs. Differences in scope of practice between nurses and UAPs impact teamwork perceptions, emphasizing the importance of effective collaboration. Communication and mutual trust emerge as crucial factors in fostering positive nurse-UAP relationships, calling for the need of improved education on delegation and enhanced communication strategies. The implications of this study pertain to patient safety and effective teamwork among healthcare professionals.

 

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