Category

Oral - Applied

Description

Concerts are one of the most exciting events that can happen in a fan’s life. However, a concert can change from a thrilling experience to a terrifying nightmare in an instant. In the music industry, concert crises are more common than expected. Many of these crises result from poor event management or unruly crowds. Crowd surges, in particular, have resulted in thousands of injuries and dozens of deaths at concerts throughout the years. Each concert crisis resulted in a process of crisis communication from the artist and their management. A close analysis and comparison of two concert crises, Travis Scott at Astroworld 2021 and David Cassidy at White City Stadium in 1974, will show the process each artist and their management went through to manage the crisis. The public opinion of the artists before, during, and after the crises will also be considered. The results will offer insight into how to best prevent and manage similar tragedies in the future of the music industry and its crisis communication.

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Undergraduate

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Apr 16th, 10:00 AM

Crushed in a Crowd: Crisis Communication in Concert Tragedies

Oral - Applied

Concerts are one of the most exciting events that can happen in a fan’s life. However, a concert can change from a thrilling experience to a terrifying nightmare in an instant. In the music industry, concert crises are more common than expected. Many of these crises result from poor event management or unruly crowds. Crowd surges, in particular, have resulted in thousands of injuries and dozens of deaths at concerts throughout the years. Each concert crisis resulted in a process of crisis communication from the artist and their management. A close analysis and comparison of two concert crises, Travis Scott at Astroworld 2021 and David Cassidy at White City Stadium in 1974, will show the process each artist and their management went through to manage the crisis. The public opinion of the artists before, during, and after the crises will also be considered. The results will offer insight into how to best prevent and manage similar tragedies in the future of the music industry and its crisis communication.

 

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