Graduate School of Business
Doctor of Business Administration (DBA)
culture, goals, higher education, sub-cultures, silo mentality
Higher Education | Human Resources Management
Matthews, Jennifer Willard, "Weak Organizational Culture in Higher Education Leads to Unmet Organizational Goals" (2023). Doctoral Dissertations and Projects. 4718.
This qualitative case study explores the perception of weak organizational culture at one institution of higher education and the influence of weak culture on attaining organizational goals. The general problem addresses a weak organizational culture where department leaders operate independently of organizational policies and procedures, resulting in the inability to reach organizational goals. The study included fifteen survey responses from faculty and staff, two follow-up interviews, two observations of university-sponsored group activities, and current data from the 2021 Work and Well-Being Survey conducted by the American Psychological Association. Themes emerged from collected data and existing literature allowing the researcher to draw certain conclusions related to weak organizational culture and the attainment of organizational goals, suggested methods for improving weak culture, and recommended further studies.