Graduate School of Business
Doctor of Business Administration (DBA)
work life balance, burnout, turnover, public accounting
Johnson, Vicky Ruth, "A Quantitative Examination of the Relationships Between Work-Life Balance, Burnout, and Turnover Intentions Among Texas Public Accounting Professionals" (2023). Doctoral Dissertations and Projects. 4671.
This quantitative correlational research study aimed to address the lack of work-life balance among public accounting professionals, potentially resulting in burnout and increased turnover intentions. A lack of work-life balance, burnout, and turnover has long been associated with the public accounting profession. This study looked to add to the body of knowledge by looking specifically at Certified Public Accountants (CPAs) registered with the Texas State Board of Public Accountancy (TSBPA) who currently work for public accounting firms. The study utilized information gathered from three valid and reliable survey instruments: the Maslach Burnout Inventory (MBI), Work-Life Balance Questionnaire, and Turnover Intention Questionnaire. The findings indicated a statistically significant relationship between work-life balance and burnout and work-life balance and turnover; however, the largest relationship was found between the two dependent variables, burnout and turnover. The findings are important to further understand and reduce the high employee turnover experienced by the accounting industry. This research reveals the areas in which public accounting firms should focus their human resource initiatives to improve the future of the public accounting industry.