Graduate School of Business
Doctor of Business Administration (DBA)
Organizational Behavior, Extrinsic Motivation, Intrinsic Motivation, Public Sector Organization, Public Servant Employees
Xiong, Molly, "Organizational Behavior" (2023). Doctoral Dissertations and Projects. 4645.
A survey method was designed to collect data from 334 non-management level public servant employees working in a public sector organization, specifically a local government entity. Employee motivation is a complex and multifaceted phenomenon, and the findings of this study identified a positive link in the relationship between Organizational Behavior and employee motivation within a public sector organization. The findings recognized that while staff levels, expertise, and knowledge are all fundamental in public service, they are not enough to secure desirable organizational performance. Employee and organizational performance rely heavily on organizational actions, behaviors, information management processes, and employee commitment. These factors are all critical determinants that can cultivate exceptionally enhanced levels of employee performance within a public sector organization.