Graduate School of Business
Doctor of Business Administration (DBA)
Burnout, Physician burnout, Healthcare provider burnout, Burnout in healthcare, Care provider burnout, U.S. healthcare
Business | Health and Physical Education
Queen, Fatima Adefunke, "Understanding Workplace Conditions Contributing to Physician Burnout Prevalence in Maryland State" (2023). Doctoral Dissertations and Projects. 4193.
Physician burnout is a three-dimensional work-related response to prolonged and unresolved stress. The prevalence of up to 50 percent is higher among primary care providers in the U.S. and is a significant healthcare problem. This qualitative multiple-case study explored workplace conditions contributing to physician burnout in Maryland State. In a purposive sample, the researcher interviewed twenty-one (21) physicians comprised of Medical Doctors (M.D.), Doctors of Nursing Practitioners (DNPs), and Nurse Practitioners (NP). The Shanafelt's well-being framework was applied to understand physician burnout, workplace conditions, and attrition. Data was collected and analyzed using semi-structured interviews and literature. Five themes analyzed are: Excessive workload, healthcare financing and insurance, limited workplace resources, systemic issues, and the COVID-19 pandemic. The implications include sub-optimal care quality and physician shortages, which continue to define the U.S. healthcare system despite high healthcare expenditure.