Graduate School of Business


Doctor of Business Administration (DBA)


Scott Dickenson


ergonomic injuries, wearable safety technology, agency theory, theory of organizational identification




Ergonomic injuries within supply chain and logistics organizations, specifically the finished vehicle logistics realm, have become a global crisis. The only way to solve this crisis is through proactive steps to reduce the lagging indicator of incident frequency and costs. This mixed method research study demonstrates the use of wearable safety technology to lower both incident frequency and incident cost. Quantitatively, this study resulted in statistically significant results that reduced the incident frequency at one site within the United States. Qualitatively, and the studies mixed results from the leadership and hourly employee within a finished vehicle logistics organization. Leadership focused on the financial results of the technology implication, while hourly employees focused on the safety and growth of the holistic group of employees within the site. However, the organizational identification theory demonstrates why both groups focused on their in-group results and biases. The goal incongruence of both groups is due to agency theory, where the goals of both groups were not aligned before implementing the study. The results of this study demonstrate the need for future research into wearable safety technology within the supply chain and logistics organizations to lower work-related injuries.

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