Graduate School of Business
Doctor of Business Administration (DBA)
ERP Implementation, Microsoft Dynamics ERP, Success Factors, Project Schedule, Organizational Behavior, Project Management
Gorrell, JT Patterson, "Factors Affecting Microsoft Dynamics ERP Implementation Project Success" (2020). Doctoral Dissertations and Projects. 2652.
This study examines the effect the project schedule has on extensions to project duration and budget overruns of Microsoft Dynamics ERP implementation projects. This larger problem was explored through an in depth study of the completeness of the detailed project schedules, the alignment of the detailed project schedules with the activities and deliverables of the ERP implementation methodology, the incorporation of the detailed project schedules into the project manager’s daily project governance activities, and its effect on project adherence to budget and timeline and the organizational behavior of project resources. This study followed the constructivism paradigm and utilized the case study design of the qualitative method to guide the gathering and analysis of the data, as well as the interpretation of the research results. Three themes were developed based on these case studies: behavior of the team, project schedule, and methodology. Recommendations for action and further study were suggested, along with the biblical foundations supporting the profession of project management and ERP implementation projects.