Date

11-11-2026

Department

Helms School of Government

Degree

Doctor of Philosophy in Public Administration (PhD)

Chair

Kenneth Hutchinson

Keywords

Army, intergenerational, leadership, lifespan development, military

Disciplines

Public Affairs, Public Policy and Public Administration

Abstract

The purpose of this study was to understand the impact of different generational worldviews and other factors in the United States Army on effective leadership. In the Army, a wide range of age groups and backgrounds presents unique challenges in leading and managing generational differences. Study participants included personnel who were at least 17 years old and had served at least 1 year in the United States Army, Army Reserve, or Army National Guard. The study findings answer the central research question: How do generational worldviews, career stage, gender, and life experiences influence effective leadership in the United States Army? The Generational Theory, Lifespan Developmental Theory, and Transformational Leadership Model provided a framework not only to conceptualize generational cohorts and determine how each generation is shaped by the events and challenges they face during their time, but also to offer insight into followers' expectations of leaders based on their values (Brinkhof, 2023). Leadership perspectives were investigated using a qualitative survey with open-ended questions and post-survey interviews. Nine themes were identified regarding effective leadership perceptions and ways to mitigate the differences: (1) shared values and differing expectations, (2) leadership effectiveness is behaviorally defined, (3) lived experience shapes leadership expectations, (4) effective leadership is relational and credible, (5) communication is central to leadership effectiveness, (6) generations interpret authority differently, (7) differences are not moral, but methodological, (8) leader adaptation is inconsistent, and (9) a leader’s ability to adapt influences climate and trust. The findings help military units and private organizations gain insights into effective leadership strategies for the multigenerational workforce.

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