Date

7-2014

Department

School of Education

Degree

Doctor of Education (EdD)

Chair

Shante' Moore-Austin

Keywords

Conflict Resolution

Disciplines

Education | Educational Leadership | Higher Education | Psychology | School Psychology | Student Counseling and Personnel Services

Abstract

The purpose of this study was twofold; first, it was to examine the influence of personality and family conflict resolution on conflict handling styles. Second, the study aimed to investigate the impact of conflict resolution skills training on conflict handling styles, and conflict orientation of the participants. Personality was measured by Big Five Inventory (BFI), while family conflict was measure by Family Conflict Resolution scale. Conflict handling styles was measured by the Thomas-Kilmann MODE instrument, while Conflict orientation was measured by conflict orientation survey instrument. The training was carried out using a conflict handling video training. Data was collected in the middle of spring semester of 2014 in one Mid-Western public university. The total number of instruments collected from the sample during the pre-test was 359. A sample of 135 was used as the control group during the post-test and a sample of 133 was used as the experimental group during the post test. Conflict handling video training was carried out on the experimental group only. There were 91 participants who only participated in the pre-test. MANOVA indicated that there was significant influence of two BFI personalities (Extraversion and Agreebleness) on the conflict handling styles as measured by the MODE instrument. ANOVA indicated there was no impact of family conflict resolution on conflict handling styles. Further, Paired sample test between the pre- and post-test indicated that conflict resolution skills training had no significant impact on conflict handling styles, and conflict orientation of the participants.