Date
3-21-2023
Department
Graduate School of Business
Degree
Doctor of Business Administration (DBA)
Chair
Terrence Duncan
Keywords
Burnout, Physician burnout, Healthcare provider burnout, Burnout in healthcare, Care provider burnout, U.S. healthcare
Disciplines
Business | Health and Physical Education
Recommended Citation
Queen, Fatima Adefunke, "Understanding Workplace Conditions Contributing to Physician Burnout Prevalence in Maryland State" (2023). Doctoral Dissertations and Projects. 4193.
https://digitalcommons.liberty.edu/doctoral/4193
Abstract
Physician burnout is a three-dimensional work-related response to prolonged and unresolved stress. The prevalence of up to 50 percent is higher among primary care providers in the U.S. and is a significant healthcare problem. This qualitative multiple-case study explored workplace conditions contributing to physician burnout in Maryland State. In a purposive sample, the researcher interviewed twenty-one (21) physicians comprised of Medical Doctors (M.D.), Doctors of Nursing Practitioners (DNPs), and Nurse Practitioners (NP). The Shanafelt's well-being framework was applied to understand physician burnout, workplace conditions, and attrition. Data was collected and analyzed using semi-structured interviews and literature. Five themes analyzed are: Excessive workload, healthcare financing and insurance, limited workplace resources, systemic issues, and the COVID-19 pandemic. The implications include sub-optimal care quality and physician shortages, which continue to define the U.S. healthcare system despite high healthcare expenditure.
