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Abstract

This paper explores how project managers may improve collaboration amongst their project teams through effective communication, and shows effective strategies to use which encourage problem-solving. While there are various communication methods that project managers should understand, direct asynchronous routes, direct synchronous routes and indirect routes (Kennedy, 2017), having proper communication plans in place for each party involved in the project mitigates communication issues. This paper also addresses how project managers can effectively recruit team members, solve interpersonal conflict within the team, and create positive team mental models (Hsu, Chang, Klein, Jiang, 2011) which improve the team’s problem-solving capabilities.

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