Publication Date

Spring 4-2012


School of Business


Business: Management

Primary Subject Area

Business Administration, Management; Business Administration, General


employee, assistance, programs, benefits, investment, roi, eap, josh, leon, return


Business Administration, Management, and Operations | Human Resources Management


This paper examines the subject of employee assistance programs (EAP) and whether they provide a return on investment that merits their use. The historical background of the EAP will be first looked at to demonstrate its purpose and growth in the business world. Research will be presented in relation to EAP use in companies and the outcomes that resulted. Criticisms against EAP use occurs in the business world as well and therefore will be investigated in conjunction with research that supports EAP use. Finally, statistical proof for the return on investment of using an EAP will be given to conclude that EAPs are effective, cause positive outcomes related to performance, and therefore result in a return on investment for the employer.