Publication Date

5-2025

School

School of Business

Major

Business Administration

Keywords

Healthcare management, nursing turnover, retention strategies, healthcare worker shortage, patient outcomes, nursing workforce

Disciplines

Business Administration, Management, and Operations | Health Services Administration | Human Resources Management | Organizational Behavior and Theory

Abstract

The United States is currently facing an unprecedented nursing shortage which stems from many variables, including a lack of clinical rotation sites for students, increased burnout among current nurses, and a growing retiring workforce. Rising nurse turnover rates negatively impact patient outcomes, which should concern all levels of management. One specific hospital facing such an impact is Advocate Christ Medical Center in Oak Lawn, Illinois. This thesis seeks to address their substandard staffing ratios in an extensive, holistic strategic retention plan. Metrics for proving the plan’s success are provided alongside a discussion of proper calculations for each.

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