Publication Date

Fall 11-16-2024

School

School of Behavioral Sciences

Major

Psychology

Keywords

Therapy, Artificial Intelligence, Empathy

Disciplines

Social and Behavioral Sciences

Abstract

In response to the constantly evolving daily pressures in society, various forms of Artificial Intelligence (AI) are currently in the developmental stages. These AI systems are specifically designed to cater to the emerging needs for mental health services. This is a burgeoning area of research and development. Studies examining AI therapy have found that client use of these services has successfully promoted healthy lifestyles. However, caution should be exercised when considering AI as a therapist, as human-chatbot relationships may lack essential components present in human relationships. Empathy, a crucial aspect of therapy, is a key focus of the present study. Further research is needed to understand to what extent empathy can be simulated to cause people to perceive empathy. This proposal aims to address this aspect of the chatbot-human relationship by comparing the degrees of empathy experienced by participants in AI therapy conditions and human therapy conditions. Results will be based on participant-rated and observer-rated therapist empathy scales. Findings from this study will help clinicians better understand the appropriate role of AI in mental health fields.

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