Publication Date

Spring 2021


School of Business


Business Administration


generational differences, employee engagement, training, development, retention


Business | Human Resources Management


Generational differences in the workplace are a perceived challenge that can present hidden opportunities. The workplace currently consists of four generations shaped by the political, social, and economic environments that marked their formative years. These generational differences have resulted in differing workplace values. Employee engagement balances productivity in one’s job with enjoyment in one’s work, optimizing both employee satisfaction and organizational outcomes. The key to engaging employees lies in the meaning each employee finds in the work environment and job functions. This paper aims to address whether or not engagement is affected by generational differences in the workplace and how an employee can tailor the training practices in order to cater to the needs and preferences of each generation.