School of Education


Doctor of Philosophy in Education (PhD)


Matthew Ozolnieks


Corporate Trainers, Organizational Training, Risk Management, Data Management, Organizational Preparedness, Disaster, Disaster Risk Management, Corporate Learning, Organizational Learning, DRM, Enterprise Risk Management, Organizational Culture, Data Management, Information Security, Intellectual Property, Remote Work, Organizational and Business Environment


Adult and Continuing Education | Business


This phenomenological study aimed to understand and interpret corporate trainers' perspectives when developing disaster or pandemic-driven training content for remote situations and suggest a baseline response to identified deficits. Using the disaster risk management theory by Kim and Sohn (2018), with specific emphasis on Petak's (1985) and McLoughlin's (1985) framework, data from the participants was collected using semi-structured individual interviews, document analysis, and observations. While corporate trainers have used years of experience and seasoned pedagogy to enhance learning for their participants to achieve corporate objectives, almost no content exists regarding the process. Due to increased remote learning resulting from the pandemic following the coronavirus outbreak, it was essential to understand corporate trainers' perspectives when creating content for novel situations. The central question for this study sought to understand the experiences corporate instructors had with developing disaster or pandemic-driven training content in their industry under remote learning conditions. This study investigated corporate readiness and training related to data/information security, culture preservation, and risk management in remote environments through interviews, observations, and document analysis, allowing insightful interpretation of the participants' lived experiences. Findings showed that although reflective, corporate trainers did utilize elements of the DRM framework specifically as it relates to risk preparation, mitigation, and response to develop disaster driven training content and see the benefit of an integrated and proactive approach to developing risk and disaster driven training content.