An Empirical Study of the Relationship Between Organizational Commitment, Employee Voice Behavior, and Psychological Well-Being Among Employees Within Mid-Size Service
Graduate School of Business
Doctor of Business Administration (DBA)
Psychological Well-being, Organizational Commitment, Voice Behavior
Barron, Katelin, "An Empirical Study of the Relationship Between Organizational Commitment, Employee Voice Behavior, and Psychological Well-Being Among Employees Within Mid-Size Service" (2022). Doctoral Dissertations and Projects. 3705.
Employee Psychological Well-Being (PWB) is a pertinent factor that impacts organizational effectiveness. There remained ample evidence of the various antecedents that impacted employees’ PWB. One core concept of maintaining a relationship with PWB is an employee’s organizational commitment. However, little was known about how an employee can further promote their PWB through voice behavior. Noting the importance of PWB, it was pertinent that a particular stream of research addressed the gap and examined the extent to which the three types of employee organizational commitment (e.g., normative commitment, affective commitment, and continuance commitment) correlated with the two types of employee’s voice behavior (e.g., self-focused voice behavior and other-focused voice behavior) causing differing levels of employee’s PWB. The lack of understanding regarding the vital organizational dynamic commenced the current study. The data analysis provides valuable insight to closing the gap within the literature and assists managers when aiming to implement feasible strategies that better assist employees with enhancing their voice patterns to support a healthy working environment that further leads to increased levels of PWB.