Graduate School of Business
Doctor of Business Administration (DBA)
Performance Management, Motivation, Leadership, Bias
Business | Human Resources Management
Burrell, Jessica Lace, "Effect of Supervisor Bias on Performance Motivation During Incentive-Based Performance Reviews" (2022). Doctoral Dissertations and Projects. 3682.
The effectiveness of performance appraisals concerning employee motivation and organizational outcomes has had a prominent presence in research over the years due to concerns about how failed appraisal processes hinder performance improvement, human resource functions, and corporate objectives. How employees perceive the review process plays a significant role in whether or not the method will deliver the intended motivators, such as feedback and job satisfaction. This study will focus on how perceptions of bias influence an employee’s drive to perform in the future among Certified Nursing Assistants (CNAs) within three Promedica skilled nursing facilities in Pittsburgh, Pennsylvania.