Graduate School of Business
Doctor of Business Administration (DBA)
Compassion Fatigue, Burnout, Turnover Intention, Trauma Centers, Healthcare Quality
Waters, Wendell, "A Quantitative Study of Relationships Between Compassion Fatigue and Burnout to Turnover Intention in Alabama Trauma Center Nurses" (2021). Doctoral Dissertations and Projects. 2934.
Registered nurses are fundamental members of the care team who provide skilled healthcare services in trauma centers. Research reports that trauma center nurses demonstrate high levels of compassion fatigue, burnout, and turnover. Turnover among trauma center nurses results in patient care challenges and increased healthcare costs. Although there have been multiple studies on burnout, compassion fatigue, and turnover, literature did not reveal research on how compassion fatigue, burnout, and turnover intention relates to nurses in trauma centers. Turnover intention is a concept that assesses why people stay with their job. Turnover intention has been established to rationalize intent to depart and voluntary turnover above and beyond the conventional indicators of organizational loyalty and job satisfaction. This quantitative, non-experimental correlational research study examined the relationship between compassion fatigue, burnout, and turnover intention. The analysis established that there is a relationship between CF, BO, and TI. The results may be advantageous to trauma center leaders as they evaluate and amend their human resource management practices that are designed at increasing retention and decreasing turnover.