Graduate School of Business
Doctor of Business Administration (DBA)
Generations, Verbal Communication, Nonverbal Communication, Leadership
Jordan, Janelle Andrea, "Generational Communication Disparities in Leadership" (2021). Doctoral Dissertations and Projects. 2872.
Companies seek to strategically utilize their resources and personnel to obtain an advantage over competitors. With generational diversity being a relevant topic, emphasis is placed on the strategic management of its personnel as they are essential in the innovative practices’ companies implement to evolve organizations and enable them to be viable in a dynamic business environment. The aspect of leadership methodologies is demonstrative in not only their verbal communication, but also nonverbal behaviors. Contributors to leadership styles displayed through communication cues may be emblematic of cultural upbringings and demographic differences. As organizations develop the skillsets of their personnel, diversification should be instrumental in the process particularly in emerging leaders from an array of backgrounds into leadership positions. As the variety in the organization’s demographical makeup is transforming with societal norms, it is beneficial to analyze the leadership styles and the reception of their subordinates. In delving into the peculiarities of leaders, this paper will explore the upbringings of leaders in conjunction with demographical considerations, which is inclusive of generational miscellany.