Graduate School of Business
Doctor of Business Administration (DBA)
Cultural Intelligence, Expatriate Adjustment, Cross-culture Training
Fisher, Mykka C., "The Study of the Impact of Cultural Intelligence (CQ) Training on CQ Measures of Expatriate Employees in International Business" (2020). Doctoral Dissertations and Projects. 2501.
The loss associated with failed expatriate assignments remains significant for international businesses. Leadership within global organizations that can manage cost and improve the chances for success offers an advantage to the firm. Individuals who demonstrate high measures of the four aspects of cultural intelligence (CQ) increase their ability to adapt to new cultural situations and adjust successfully within the new cultural environment. Training regarding culture proves effective for increased cultural awareness and cultural assimilation. This quantitative experimental study was conducted to determine if specialized training related to an individual’s personal cultural intelligence could significantly affect the four aspects of CQ. The study indicated that none of the four measures of CQ were significantly affected by the training. Additional research using larger and more diverse sample populations would further add to this topic. Employing various personalized training methods rather than relying on virtual training would expand this research and provide additional avenues for study.