Graduate School of Business
Doctor of Business Administration (DBA)
Chris D. Bellamy
Automotive Aftermarket, Christian Servant Leadership, Organizational Change
Advertising and Promotion Management | Business | Management Sciences and Quantitative Methods | Operations and Supply Chain Management | Organizational Behavior and Theory | Other Business
Shadrick, Christopher, "An Exploration into the Efficacy of Christian Servant Leadership in Facilitating Organizational Change in the Automotive Aftermarket" (2018). Doctoral Dissertations and Projects. 1859.
Changing market dynamics is threatening the viability of stores in the automotive aftermarket. To provide business leaders strategies with strategies to implement organizational change and address shrinking revenue, this phenomenological study explored the lived experiences and perspectives of 20 front line, retail store managers in the automotive aftermarket. The information gathered during the interview process was analyzed using Moustakas’ modified van Kaam method. In addition, the researcher used NVivo 12, a qualitative analytic software, to group, reduce, validate, and organize the data into themes. Six themes emerged that demonstrate the applicability of Christian servant leadership to the automotive aftermarket. These findings could create beneficial change and result in long-term organizational viability for firms that choose to consider the merits of Christian servant leadership.
Advertising and Promotion Management Commons, Management Sciences and Quantitative Methods Commons, Operations and Supply Chain Management Commons, Organizational Behavior and Theory Commons, Other Business Commons