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Submissions from 2014

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Jerry Falwell Library Spaces, Services, Technology, Collections, Vision, and History, Mike Cobb, Kathryn Cox, Cooper Pasque, Rory Patterson, S. Elisa Rollins, and Drew Taylor

Submissions from 2008

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Helping DLP Students, Jeff Dull

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SMART Customer Service (MRT), Carl Merat and Russ H. File

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SMART Customer Service (Complete Presentation), Rachel Schwedt

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SMART Customer Service (S), Rachel Schwedt

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SMART Customer Service (A), Fred Spearin