Publication Date
August 2008
Document Type
Presentation
Abstract
Good customer service is vital to any organization that deals with the public. Presenter outlines the basic principles of quality service for both internal and external customers.
Recommended Citation
Schwedt, Rachel, "SMART Customer Service (Complete Presentation)" (2008). Faculty Publications and Presentations. 34.
https://digitalcommons.liberty.edu/lib_fac_pubs/34
COinS
Comments
Presented as part of the Customer Services (SMART) initiative, Summer 2008.