Publication Date
August 2008
Document Type
Presentation
Abstract
This presentation discusses the importance of attitude when dealing with customers. The importance of attitude and body language is explained and how best to present yourself to convey the best possible message.
Recommended Citation
Spearin, Fred, "SMART Customer Service (A)" (2008). Faculty Publications and Presentations. 33.
https://digitalcommons.liberty.edu/lib_fac_pubs/33
COinS
Comments
Presented as part of the Customer Services (SMART) initiative, Summer 2008.