Publication Date

2000

Degree Granted

D.B.A.

Institution Granting Degree

University of Sarasota

Keywords

Information Systems, Healthcare, Chief Information Officer, Management, Technology

Disciplines

Business Administration, Management, and Operations | Computer Sciences | Databases and Information Systems | Health and Medical Administration | Health Information Technology | Management Information Systems | Management Sciences and Quantitative Methods | Technology and Innovation

Abstract

The introduction and utilization of Information Systems (IS) in the hospital environment has had a significant and lasting impact on the practice of medicine. The development of this dissertation will attempt to explore a widely overlooked area: The comparison of Chief Information Officers (CIOs) in the United States and the United Kingdom.

Aspects of CIO experiences relating to assumed roles, CIO challenges, skills, frustrations, success, failure, leadership, management, involvement and perceptions about the role of Information Technology (IT) in healthcare are discussed with a comparative global model. This study investigates the managerial roles of the Chief Information Officer based on Mintzberg's classical managerial role model.

To be successful, CIOs need to have relation-building skills, managerial skills, a broad knowledge of technology, and management, technical and business degrees along with certain personal traits and backgrounds.

While high technology has emerged as an important economic issue in all advanced industrial countries, there is much variation between countries in the success of their high technological industries, and in government efforts to encourage high technology in the healthcare sector.

This research will attempt to demonstrate that CIOs as a whole believe IT to be indispensable in effective realization of the healthcare mission in a global, information-intensive civilization, and that IT can positively impact the quality, cost and medical issues of healthcare.

The overall objective of this study is to examine the following: (1) will an increase in global information technology expand awareness of appropriate differing styles? (2) does global information technology have a positive and significant relationship within the international community?

Finally, this study calls for more interdisciplinary research integrating insight from organizational behavior, international business and information technology.