This study used a multi-method research technique to examine the acquisition of key executive skills and attitudes required for success in the international business arena. Following a review of the literature, the report presents the results of responses by a panel of 36 international business experts from Canada, Mexico, and the United States to a three-round Delphi questionnaire that attempted to identify the key executive skills required for success. It was found that the skills most highly rated by Canadian participants were decision-making, team building, strategic vision, global view, ethics, and intercultural effectiveness. U.S. participants ranked working with people and information/communication as the most highly rated skills, while Mexican participants ranked as the most highly rated skills decision-making, team building, working with people, initiative and persistence, strategic vision, global view, ethics, information/communication skills, and intercultural effectiveness. Overall, the most highly rated skills were decision-making, team building, working with people, strategic vision, global view, ethics, information and communication, and intercultural effectiveness. In addition, the following skills acquisition methods were ranked by the participants in descending order of importance: lecture courses, internships, study in other nations, language study, videoconferencing, Internet courses, and correspondence courses. A copy of the questionnaire is included.
Satterlee, Brian, "The Acquisition of Key Executive Skills and Attitudes Required for International Business in the Thrid Millennium" (1999). Faculty Publications and Presentations. Paper 75.