Suffering softens calloused hearts; but it can also embitter them. The prudent helper seeks to seize critical moments for Kingdom purposes through service to those affected. Being armed with a multi-functional crisis intervention model provides guidance and allows versatility so this end may be achieved. To even approximate the ambitious goal of creating a comprehensive model requires an understanding of crises and crisis intervention.
Thomas, John C., "Crisis 911: Toward a Comprehensive Intervention Model" (2008). Faculty Publications and Presentations. 17.